Returns & Exchanges
At Source BMX, we want you to be 100% satisfied with your gear, which is why we offer a 90-day return policy on all unused items in their original packaging. Whether you ordered the wrong size or changed your mind, our team is here to ensure your exchange or refund is processed quickly.
Return Process
- 1.Check Eligibility
Ensure your items are in brand new, un-ridden condition with all original tags and packaging intact within 90 days of purchase.
- 2.Submit Return Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 3.Package and Label
Securely pack your items to prevent damage during transit and attach the prepaid shipping label provided by our portal.
- 4.Ship and Refund
Drop your package at the designated courier location; once received and inspected at our warehouse, your refund or exchange will be processed within 3-5 business days.