Frequently Asked Questions
Everything you need to know about your BMX gear and orders.
How long does shipping take for complete BMX bikes?
Complete bikes are usually dispatched within 24 hours. Domestic delivery typically takes 2-4 business days, while international shipping varies by destination.
Do you offer professional assembly services?
All bikes are safety checked and partially assembled by our pro mechanics before shipping. You will only need to attach the handlebars, front wheel, and pedals using the included tool kit.
What is your return policy for parts and accessories?
We offer a 90-day return window for any unused items in their original packaging. Please note that custom-built wheels or used parts cannot be returned.
How do I know which frame size is right for me?
Frame size depends on your height and riding style. Check our comprehensive 'Size Guide' on each product page to find the perfect top tube length for your needs.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and package weight.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm in select regions.